Shipping
What types of apparel do you manufacture ?
We specialize in manufacturing a wide range of apparel, including casual wear for Fashion mens and womens, formal wear, uniform, tshirt , company merchandise and more. Our expertise covers various styles and trends to meet your specific needs.
Do you offer custom designs ?
YES ! We provide custom design services to help you bring your unique vision to life. Our design team works closely with you to create garments that reflect your brand’s identity and style.
What is the minimum order quantity (MOQ) ?
Our minimum order quantity varies based on the type of garment and production requirements. Typically, our MOQ starts at 36 pieces / style with minimun 2 styles.
How long does it take to produce an order ?
Production timelines depend on the complexity of the design and the order quantity. Generally, orders are completed within 2-3 weeks after the design is finalized and materials are procured.
What materials do you use ?
We use a variety of high-quality materials, including cotton, polyester, linen, viscose, combed and more. If you have specific fabric requirements, please let us know, and we will do our best to accommodate your needs.
How are shipping costs handled ?
Shipping costs are the responsibility of the client. The total shipping fees will be calculated based on the selected shipping method and destination, and will be included in your final invoice.
What shipping options do you offer ?
We offer several shipping options to accommodate your needs, including cargo, sameday, standard or expedited shipping. Shipping methods may vary based on your location and order size.
How long does shipping take ?
Shipping times depend on the selected shipping method and your location. Typically, standard shipping may take 2-3 days Jabodetabek Area, while expedited shipping may arrive within a day, We’ll provide you with a tracking number once your order has shipped.
Can I get samples before placing a bulk order ?
YES, we offer sample production for a fee. This allows you to evaluate the quality, fit, and design of the garment before committing to a larger order.
How does the pricing work ?
Pricing depends on several factors, including the garment type, order quantity, and material costs. Please contact us for a customized quote based on your specific requirements.
What are your payment terms ?
Our standard payment terms typically require a deposit upon order confirmation, with the balance due before shipping. We accept various International payment methods, including paper id, wise, and bank transfers.
No. Rek BCA 5725825703 ( a.n CV POLA KARYA APAREL )
Do you offer private labeling ?
YES ! We provide private labeling services, allowing you to brand our garments with your own labels, tags, and packaging to enhance your brand identity.
How can I contact you for further inquiries ?
For any additional questions or to discuss your manufacturing needs, please reach out to our customer service team via email, google meets, zoom call, and whatsapp. We’re here to help you succeed in your fashion business !
Do you ship internationally ?
YES, we ship internationally! Please note that additional customs fees or import duties may apply, depending on your country’s regulations.
How can I track my order ?
Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the status of your shipment until it arrives.
What if my order is damaged during shipping ?
If your order arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether that involves a replacement or refund.
Get In Touch With Us !
We’re here to help and answer any questions you may have. Whether you’re interested in learning more about our services, need assistance with an order, or just want to chat about your fashion needs, our team is ready to assist you.
Contact Us :
Business Hours :
Monday - Saturday
09:00 - 17:00 WIB